Manchester

InterContinental Manchester, Deansgate

Name: InterContinental Manchester, Deansgate
Address: Manchester, United Kingdom
Rating: 4.7

IHG is converting the top floors of Manchester's 47-storey Beetham Tower from a two-decade-old Hilton into its fifth InterContinental in the UK and Ireland.

Announced · 2027

Manchester's most photographed hotel address is changing hands without changing shape. IHG has signed the Hilton-operated upper floors of Beetham Tower for a rebrand as InterContinental Manchester: Deansgate, due to complete by 2027, with the 264-room hotel and its landmark Cloud 23 bar staying open throughout the transition.

The essentials

Group: IHG (InterContinental)
Opening: 2027
Rooms & suites: 264 rooms
Segment: Luxury
Designer: NC
Entry rate: NC

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The place

The hotel occupies floors one to twenty-two of Beetham Tower, a 169-metre, 47-storey needle designed by architect Ian Simpson and completed in 2006 on Deansgate in central Manchester. It was the tallest building outside London until November 2018 and remains one of the most recognisable silhouettes on the city's skyline. The address sits within walking distance of Spinningfields' office and retail district, Manchester Central's exhibition halls, and the Deansgate-Castlefield tram and rail interchange.

The concept

The building opened in 2006 as Hilton Manchester Deansgate, operated by Hilton Worldwide, and traded under that flag for nearly twenty years. In June 2025, IHG Hotels & Resorts signed an agreement with owner Blue Manchester Hotel Limited to take over operation and rebrand the property as InterContinental Manchester, Deansgate by 2027, the group's fifth InterContinental in the UK and Ireland, and its first in Manchester.

The changeover began on August 18, 2025, when the hotel dropped the Hilton flag and started trading under an interim, unbranded name while refurbishment proceeds. IHG has described the coming renovation as comprehensive, covering all 264 guestrooms and suites, plus the ground-floor public spaces, pool and fitness areas, and the hotel's 18 meeting rooms totalling roughly 1,821 square metres of event space. The hotel is staying open and fully staffed throughout construction.

Dining & wellness

The property's best-known asset survives the rebrand: Cloud 23, the cocktail bar on the 23rd floor, wrapped in glass with a cantilevered overhang and panoramic views over Manchester, has continued operating without interruption through the ownership change and is expected to remain the hotel's signature venue under the InterContinental flag. At ground level, the Podium Bar & Restaurant handles all-day dining and continues to operate as usual during the transition; a named replacement concept has not been announced.

Google guest reviews

4.7/5 · 357 reviews

Manasi…..the manager at front desk…..wow wow wow….excellent customer service from the first inquiry till deciding to book. For me, one of the most family friendly, high end places to stay. My daughter’s 16th was celebrated perfectly and without any expectations mansi and team went above and beyond without request. Who I truly truly appreciate xxx Thankyou Sasha for an easy cloud 23 booking for afternoon tea. My family will be returning. Serena excellent customer service. Security lovely smiles and friendly approachable demeanour loved that the kids were safe to roam and explore! As a family we truly had an amazing stay and will be staying again for sure! Can not not thankyou Mansi enough…..! 😘😘😘😘😘 Sarah x
Sarah Shahed · 5/5

We stopped here for our wedding anniversary and also attended a concert at the etihad. For getting to the etihad deansgate tram station was only a couple of minutes walk and ideal but expect a wait or long walk when heading back. Breakfast was ok with a good enough selection although some of the breads were a little hard but we ate towards the end of service. The day before arrival we were offered an upgrade online for £25 which we chose not to take. The receptionist then tried to sell us the same upgrade from a few different angles whilst we checked in but the price was now £40 so we again chose not to take it. We had read online some people received a little something for their anniversary (this had been noted on the booking) but unfortunately that wasn't us. Online we had also read that there was a discount for parking in using the ncp next door unfortunately the hotel no longer does this so we had a £33 parking fee for the one night. There are other car parks nearby (5-10 mins walk for around £18). The view from our room on the 4th floor wasn't great with a much better view from the hallway outside. We also booked a slot post concert in cloud 23 which did have great views over the city and a good selection of drinks ( I think this is available for non hotel guests as well). The room itself was large with everything you'd need (we had a queen bed) and both slept well. Unfortunately we didn't get opportunity to try the spa/ leisure club. Would we come back possibly but at the price paid and for how much time we spent in the room probably not if we were returning for a concert or show.
Joe Treen · 4/5

On my arrival kaiser on reception was very accommodating and professional. Excellent first impression. I have stayed at the hotel a number of times before but this was the better experience. My room was good but a little tired in places. Staff were very good on a particularly busy evening. Very friendly.
Ian Horton · 4/5

We travel quite a bit to Manchester and this was the first time at this hotel and it wont be our last. Check in was so friendly and our room was available earlier than check in which was a result as we were very hot. The 2 ladies on check in were really lovely (sorry I didn't get their names). Room was on a high floor and had a great view. It was a great size but the biggest disappointment was the mini fridge which didn't work. When we reported it the following day we were told its a cooler and not a fridge. If you put something cold in it will stay that temperature which was a lie as we had put cold drinks in and they were warm when we took them out later (we would have given 5 stars if the mini fridge had worked like a fridge). Also as it was very hot and there are lots of large windows the air con is not as cool as we would like but I just think it was because of all the windows and the heat. We were offered a fan and ice to help cool the room which really did help. There was also an ice machine on our floor which was great. The club lounge 23rd floor is great. We were looked after by Artemis, Maleka, Emily and Daniel. They were all so friendly and helpful and worked incredibly hard and are a credit to the hotel. The flavoured waters were great too. There is hot and cold food in the evening canapes which were really good. We will be returning and hopefully the mini fridges will work like a fridge by then
Tracy Orange · 4/5

Stayed overnight with my daughter. It was our first time at this hotel and everything was perfect from start to finish. Concierge - Tom & Tony were extremely helpful and looked after my vehicle during our stay. Thank you both you are a credit to the team. Room - lovely room with amazing views. Only downfall was the bed. It was very hard and uncomfortable. Pool - an amazing pool with clean changing rooms. Restaurant- now this was the best part. We booked for evening meal in the Podium. The food and service was 5 * . The team were clearly experts and knew exactly how to treat their customers. Our waiter was Kris went up and over to ensure we had what we wanted and really couldn’t do enough for us. Big shout out to Kris from your Welsh Fans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (Good luck for the future) Reception - lacked customer service skills and didn’t interact the same as Tom, Tony & Kris!
Hayley Parle · 5/5

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