Auckland, Auckland

JW Marriott Auckland

Name: JW Marriott Auckland
Address: Auckland, Auckland, New Zealand
Price range: From NZD 320
Rating: 4.2

Marriott's JW brand debut in New Zealand, converted from the Stamford Plaza — originally the country's first five-star hotel

Open · 2024

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JW Marriott Auckland opened in 2024, New Zealand's first JW Marriott, converted in stages from the Stamford Plaza Auckland — originally The Regent, the country's first five-star hotel in 1984. The 286-room hotel is anchored by flagship restaurant Trivet.

The essentials

Group: Marriott (JW Marriott)
Opening: 2024
Rooms & suites: 286 rooms, including 15 suites
Segment: Luxury
Designer: NC
Entry rate: From NZD 320

Official website →

The place

22-26 Albert Street, in Auckland Central, at the corner of Queen and Hobson streets.

The concept

A staged, roughly NZ$20-35 million conversion of the Stamford Plaza Auckland — itself a conversion of The Regent, New Zealand's first five-star hotel when it opened in 1984 — into Marriott's JW Marriott brand, its debut in the country. The building's third life keeps the original 1984 tower but rebuilds the public spaces and dining around JW's wellness-oriented positioning, including a planned JW Garden multi-sensory space.

Dining & wellness

Flagship restaurant Trivet, a 100-seat buffet restaurant, a smaller specialty dining venue, an executive lounge and a lobby bar.

Google guest reviews

4.2/5 · 695 reviews

I would highly recommend that staying at JW Marriot when travelling to Auckland. Simply because you will get caring from the staff. I had a bad beginning of Auckland strip because of the rented car at the airport. But, Claudia (the receptionist at front desk) is so patient to listen to us, and her smiling face really makes you feel warm. Indeed, all the staff are so kind and helpful. Besides of the staff, gym room equipment together with the body mass check machine are bravo. Particularly, I like the water station at the floor. And, no complaint for the room at all. I had a great stay. Thank you.
Ikuy · 5/5

Marriott We very much enjoyed the JWMarriott several times during our long term visit in New Zealand, beginning, end, and in between. The contemporary and elegant building and welcoming hotel has a great location. The breakfast buffet offers an excellent variety of foods, more than enough for all kinds of dietary needs and interests. We found the beds to be excellent, supportive with wonderful sheets. However, by far it’s the staff employed in every department that make a huge difference. The employees are thoughtful, and helpful with positive attitudes to assist you. Thank you to the many who made our stays so enjoyable: Joshi, Karen, Monika, Milano, Jamie, Erhard, David, Hibiki, Campbell, Sheba, Miriam, and everyone else who makes this place hum. Well done.
Kirperch · 5/5

Having a long stay here the service has been excellent, and the amenities are very good, especially the pool and sauna, which I have used a lot. All of the staff are exceptionally polite and helpful, the rooms are well presented and very clean with comfortable beds. I am happy our stay has been extended here, I will have no problems being here for four weeks, breakfast offers plenty of choice, so I won't be getting bored with it, overall a great stay so far.
Stephen Holberton · 5/5

We had a lovely stay at the JW Marriott using points for our final 3 nights of our 5 week NZ tour. Great facilities, amenities very comfortable and well thought out rooms. Exceptional quality of fittings in the rooms. Great location to the waterfront and central cbd. Overall the staff across the board was superb - bell staff, front desk, concierge, housekeeping, Trivet restaurant and the Executive Club Lounge were friendly and engaging. We would like to specifically call out Nisheet in the Club Lounge. He is an exceptional ambassador for the hotel. Immensely hard working, genuine engaging with guests. As an intern I really hope that when he finishes his Hospitality studies that Marriott finds a way to keep him. It would be a tremendous loss to not do so. Thank you for an amazing stay.
Jason Gray · 5/5

Had a great overnight stay at this JW. Prompt check in with a modest upgrade to a club level room (LT Platinum) plus a 4pm checkout (great for our evening flight out the next day). This was the last night of a 17 day New Zealand odyssey so we’re just looking to relax after so much touring around the country. At just after 4pm our check in timing was perfect for the concierge lounge 4 to 8pm happy hour! Hot option, (nice) cheese and charcuterie, salad bar, etc., plus a nice selection of local wine (1 sparkling, 3 white, 1 rose and 3 red) plus beer and a limited selection of spirits. More than enough to not require a dinner out after and the service was attentive with friendly table service always keeping your wine glass full. Being newly renovated our room was very nice with all expected amenities, including a large, deep soaker tub. Breakfast in the lounge was fine, if standard, again with friendly service. Overall lounge was well above North American standards, but breakfast would be similar (ref choices of scrambled, eggs, bacon, hash browns, plus standard fruit, breads, pastries, etc.) but I’d still say better than NA standard for quality, but no where near what we received in Marriott concierge lounges on our recent trip to Thailand, for comparison. Only shortcoming compared to other lounges would be, outside breakfast and HH, lounge only has drinks available; new the worst concierge loungess I’ve been in have some chips, pretzels, trail mix, etc., out for snacks - but clearly only a minor quibble. Also utilized the pool area which was nice and peaceful mid afternoon as we had it all to ourselves. All and all happy with our stay and highly recommend, especially if you have the Marriott status to utilize the lounge.
Alex B · 5/5

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