Québec, Québec

DoubleTree by Hilton Quebec Resort

Name: DoubleTree by Hilton Quebec Resort
Address: Québec, Québec, Canada
Price range: À partir de 180 CAD
Rating: 4.3

Un ancien Four Points by Sheraton devenu DoubleTree by Hilton vers 2022, au cœur d'un complexe golfique de Charlesbourg.

Ouvert · 2022

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Le DoubleTree by Hilton Quebec Resort a rejoint la chaîne Hilton vers 2022 dans le secteur de Charlesbourg, au sein d'un complexe golfique auparavant exploité sous l'enseigne Four Points by Sheraton puis, brièvement, sous le nom indépendant Hôtel Signature Québec — 102 chambres, parcours de golf 18 trous et restaurant Le Dijon.

L'essentiel

Groupe: Hilton (DoubleTree)
Ouverture: 2022
Chambres et suites: 102 chambres
Segment: Upscale
Designer: NC
Tarif d'entrée: À partir de 180 CAD

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Le lieu

7900 rue du Marigot, secteur de Charlesbourg à Québec, au sein du complexe golfique du Golf de la Faune.

Le concept

Vrai changement d'enseigne sur un établissement déjà hôtelier : le bâtiment du 7900 rue du Marigot, à Charlesbourg, opérait auparavant sous la bannière Marriott « Four Points by Sheraton ». Racheté en 2018 par le Groupe Gabriel Perreault (11,2 M$ CAD), rénové (environ 4 M$ CAD) et brièvement exploité sous le nom indépendant « Hôtel Signature Québec », l'établissement a rejoint la chaîne Hilton sous la marque DoubleTree vers 2022. C'est resté un complexe resort/golf : 102 chambres rénovées, parcours de golf championnat 18 trous (Golf de la Faune), spa thermal, bain à remous extérieur ouvert toute l'année et sauna.

Restauration et bien-être

Le Dijon, restaurant et bistro de cuisine française contemporaine avec vue sur les allées du golf, service en salle ou en terrasse extérieure.

Avis clients Google

4.3/5 · 958 avis

We really enjoyed our stay at this hotel. The golf course view room was beautiful, with a separate bedroom, a spacious bathroom, and plenty of space for our family. Everything was clean, and the château-style exterior gave the property a charming and elegant atmosphere. The only downside was our experience at breakfast on the first morning. The staff member who greeted us was not very welcoming and seemed frustrated that we hadn’t made a reservation for breakfast, which wasn’t made clear to us in advance. On the other hand, our waitress, Christine, was absolutely wonderful. She was warm, friendly, and attentive, and she made our breakfast experience much more enjoyable. Overall, we had a great stay and would happily recommend this hotel.
Samira Eisaloo · 5/5

We had a wonderful stay at DoubleTree by Hilton Quebec Resort! The rooms were clean, comfortable, and well maintained. The entire hotel was spotless, creating a welcoming and relaxing atmosphere. The staff were friendly and helpful throughout our visit. The hotel has a small outdoor pool, which was nice to enjoy. The hot tub was closed for renovations during our stay, We truly enjoyed our visit, would definitely recommend this hotel, and look forward to staying here again.
Anoop Anush · 5/5

I was very disappointed with how this situation was handled. After my stay, the hotel charged me for a bottle of water that I never used. When I called to discuss the charge, I spoke with the manager, Laurie. Instead of listening to my concern, she repeatedly insisted that housekeeping always keeps accurate track of the number of bottles in each room. She even suggested that someone in my party—or my one-year-old child, who cannot even reach those items—must have used it without my knowledge. The charge was only $4.20, but this was never about the money. It was about the principle and the lack of trust shown toward a guest. I explained multiple times that the bottle was never used, yet I felt like I was being challenged rather than helped. To make matters worse, the refrigerator in our room was not cooling properly, which was a serious concern because we had baby food stored inside. Housekeeping replaced the fridge, but when I asked management about the issue, they had no knowledge that it had even happened. This showed a clear lack of communication between departments. I expected much better customer service and accountability from a Hilton property. Unfortunately, this experience left me feeling frustrated and disappointed.
K R H · 2/5

Stayed here for 1 night on a June weekday as part of a bus tour group. Compared to the other hotels that we've stayed at during the previous couple nights (all Marriott brands: Delta, Sheraton, Courtyard), this one was the only one with a functional washroom ventilation fan that did not fog up the mirror after a shower. Only complaint is that there was not much counter space in the washroom. Only about a few inches of space around the sink. It looks like an older hotel that has been renovated since it still has a door between adjacent rooms and the TV does not have a sleek TV guide/user interface like Marriott brands.
Jason Wang · 4/5

The hotel is located away from Quebec City, so it was a quiet and peaceful place with a beautiful golf course view. However, I should have read the reviews more carefully before making the reservation. My son drank the water that was provided in the room, and five days later I noticed an additional charge of $9.20 on my credit card. Charging $4.60 for one bottle of water is completely unreasonable, especially since there was no clear notice or information in the room indicating that the water was not complimentary. On top of that, my husband injured his foot on the sharp edge of the bed frame and was bleeding. We reported this to the front desk, but unfortunately, we did not receive any response or follow-up. The hotel itself had many nice features — the welcome cookies, the small and cozy pool, and the relaxing outdoor area with a fire pit made it feel like a peaceful place where we could create good memories. It is disappointing that these small incidents, especially the unexpected water charge and the lack of attention to our concern, affected our overall experience. Unfortunately, we do not think we will visit again in the future.
Jiyoung Kim · 2/5

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