Courtyard by Marriott Cincinnati Downtown opened in July 2021 inside the historic Ingalls Building, a 1903 tower recognized as the world's first reinforced concrete skyscraper. The 126-room property, owned and operated by SREE Hotels, is downtown Cincinnati's first Courtyard by Marriott.
The essentials
Group Marriott International (Courtyard), owned and operated by SREE Hotels
Opening July 2021
Rooms & suites 126 rooms, including six loft-style bi-level suites
Segment Upscale
Designer NC
Entry rate From $150 Learn more → The place 6 East 4th Street in downtown Cincinnati, inside the 16-story Ingalls Building, a few blocks from Fountain Square and the Duke Energy Convention Center.
The concept The hotel converts the Ingalls Building, completed in 1903 as the world's first reinforced concrete skyscraper and listed on the National Register of Historic Places since 1975 — a building that had never previously operated as a hotel. SREE Hotels opened it in July 2021 as downtown Cincinnati's first Courtyard by Marriott, spread across two levels of public space with six loft-style, bi-level suites featuring 20-foot ceilings and 15-foot windows.
Dining & wellness The Bistro serves as the hotel's all-day dining room and evening bar, with a contemporary American menu alongside cocktails, beer and wine.
Our take A straightforward, well-executed adaptive reuse rather than a design statement: the draw here is the Ingalls Building's engineering pedigree and downtown location, not a distinctive restaurant or lobby concept, which makes it a dependable rather than a destination pick.
Google guest reviews 4.1/5 · 387 reviews
I just recently stayed here for a big work event and was pleasantly surprised by how great our stay was. Candy was so hospitable and took such great care of our large group. Her and her team were so kind and went out of their way to make sure we enjoyed our stay! The rooms were also very nice compared to other Courtyards and very well maintained. Would definitely stay here again!
Check-in was quick and friendly. Room was spacious and clean. Bed was wonderful, but pillows were not the best. (I guess I am kind of a pillow snob.)
I left something in my car that I couldn’t be without and the valet (Matt) went above and beyond to go get it for me, despite it being late at night. He was very gracious about it and even brought it up to my room. I would definitely stay here again.
Lori McClain-Ziegler · 5/5 The staff was wonderful and very accommodating. The hotel itself seems to be a block or 2 from everything, making the vast majority of downtown attractions walkable. The rooms are spacious and the building is a historic property with a cool history, only a short 1.5 block walk to the FREE Downtown Connector streetcar. A couple of comfort issues with the room did arise. The A/C seems to switch to heat on its own several times a day and overnight. While it's easily fixable, the overnight heat got to be somewhat excessive. The window blinds were very problematic. They are on a wall switch and were never able to be synched. We had maintenance come to check and they also were unable to sync things, adding that they've had similar issues in multiple rooms. We were ultimately able to make things work, but it involved filling the gap work blankets to keep the light out.
Arrived into town on day 7 of a work trip, with a bonus day to go to a baseball game. BUSY weekend for the hotel, so no early check-in (totally fine). Left my bags with front desk and went out for a bit. Got back, they remembered my name and got me my room quickly. Went up to my floor and key card didn’t work, but one of the hotel staff happened to be on the floor. I went back to the elevator and she saw my two large luggage items and inquired if there was an issue. I let her know about key not working, and that i was headed back down to get it fixed. She asked for my key and said she’d go do it so I didn’t have to deal with my luggage. 3min later stepped back out of the elevator with my key and it worked no problem! 5/5 on location, but 10/5 on service (as someone who’s been in service industry). Polite and friendly. I want to make sure Johnathan at the front desk is noted as excellent customer service, and Tara for helping a tired traveller out when things went slightly awry. Nice hotel, GREAT staff.
I’m writing my review based off my experience with a manager by the name of Candy. My stay was good but the experience with her set the tone for if I ever want to return to this hotel.
My husband and I booked a suite to celebrate the completion of my book, I called the hotel and checked with the concierge about being about to take photos and was told that as long as I have a reservation and am I guest then I can take photos as long as we are respectful to other guests in the hotel. I made sure to ask the concierge on a different shift the same thing and was given the same response. My photographer also spoke with the concierge and got the okay, we mainly took photos in my suite but we did go to the bistro which by the way was completely empty. Upon getting to the bistro the manager (candy) and another staff member were sitting down at the bar. We spoke and headed over to a section where the stairs were, candy the ran down stairs without saying anything to us. The other staff member asked if we had a reservation and I told her the room number. But this was after candy went to verify the room that she made up in her head. Anyway, we got done with pictures and got ready to go to dinner. We had to wait for valet in front and the concierge walked up to us stating that candy told him we were in fact not guests at the hotel so I politely gave him my room key and last name so he could verify. He was very kind and understanding and explained that it was possibly a miscommunication. While we were talking she walked past and he let her know that we were guests at the hotel. She looked at me and told me that I told her the ro number 702 in which I responded you never asked for a room number. She told me that the worker told her 702. Tbs could have honestly been miscommunication. But as the manager I would think she would want to verify with us herself especially since she immediately went to verify a room without speaking with either us nor the staff member she claims to have gotten the room number from. Her next response is what upset me. She called the staff member over and said “you told me room 702, unless she’s lying to me” as a customer and guest that paid for an upgraded room I felt embarrassed, disrespected and undermined. I then politely told her once more my room number and last name.
This situation had made me consider never booking again. All she had to do was ask me and I would have gladly shown her my key card with room number and my last name. This type of action from any manager especially being one myself is unacceptable.
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