Sevilla, Andalucía

Querencia de Sevilla, Autograph Collection

Name: Querencia de Sevilla, Autograph Collection
Address: Sevilla, Andalucía, España
Rating: 4.6

Marriott reconvierte la antigua sede del Banco de Andalucía en un hotel boutique de Autograph Collection, su primer uso hotelero en casi un siglo de historia

Abierto · Abril de 2022

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Querencia de Sevilla, Autograph Collection, abrió en abril de 2022 en la antigua sede del Banco de Andalucía, en pleno centro histórico de Sevilla. El hotel, de 95 habitaciones, es la primera propiedad de Marriott bajo su marca Autograph Collection en la ciudad.

Lo esencial

Grupo: Marriott International, bajo la marca Autograph Collection
Apertura: Abril de 2022
Habitaciones y suites: 95 habitaciones
Segmento: Upscale boutique/lifestyle
Diseñador: NC
Precio de entrada: NC

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El lugar

El hotel ocupa el edificio histórico que fue sede del Banco de Andalucía, en el centro de Sevilla, a poca distancia de la Catedral y del barrio de Santa Cruz.

El concepto

Querencia de Sevilla es la reconversión de un inmueble bancario en un hotel boutique de 95 habitaciones bajo Autograph Collection, la colección de propiedades independientes con personalidad propia de Marriott. Es la primera vez que el edificio, levantado como sede del Banco de Andalucía, se destina a uso hotelero.

Gastronomía y bienestar

Opiniones de huéspedes en Google

4.6/5 · 744 reseñas

Fantastic stay at Querencia de Sevilla, Autograph Collection! The location couldn't be more central — we were able to walk to nearly all of Seville's main sights, which made exploring the city so easy. The absolute highlight was the rooftop terrace: relaxing by the pool with a direct view of the Cathedral's tower is something we won't forget. Watching the sunset from up there with a drink in hand felt magical and honestly rivaled some of the more well-known rooftop bars in the old town. Rooms were comfortable and the overall atmosphere of the hotel matched the charm of the city perfectly. Highly recommend this hotel if you want a great base for a Seville city trip, especially if you appreciate a beautiful view to end the day.
Voyagefox Travel · 5/5

★☆☆☆☆ I would not stay here again, nor would I recommend this hotel. The location is excellent and within easy walking distance of Seville's main attractions. The room was comfortable, although on the smaller side, and I appreciated the upgrade and welcome amenity. Unfortunately, those positives were completely overshadowed by the front office experience. From before arrival, arranging a simple airport transfer became an unnecessarily frustrating process. Upon arrival, despite the hotel knowing exactly when I would be checking in, there was only one person at the front desk and I waited more than 20 minutes to check in. Checkout was equally chaotic and poorly managed. What ultimately ruined the experience, however, was the interaction with the Front Office Manager afterward. Rather than listening to the feedback or taking ownership of the guest experience, the responses were defensive, dismissive, and focused on justifying the hotel's position instead of understanding why a guest had left disappointed. At one point, I was effectively told that perhaps I should choose another hotel better suited to my expectations. That is not the level of professionalism or respect I expect from any Marriott property. A comfortable room and a good location cannot compensate for poor leadership and an unprofessional front desk experience. Hospitality is about making guests feel welcome, respected, and heard. Unfortunately, this hotel failed in those areas. There are many excellent hotels in Seville. Based on my experience, I would choose one of them instead.
P Estef · 1/5

Went just to visit the roof top bar after hearing good things. Stunning views over the cathedral & bull ring, and the service from the young gents was excellent. A little expensive compared to other bars in the area, but is a hotel bar and paying for the views. Had to wait a long time for the lift which was fine but can imagine would be an issue at busier times.
Lee Hinchcliffe · 4/5

Staff is fantastic! So nice and very helpful. Amazing location, right in the middle of everything you want to see. The rooms are beautiful, well equipped. Beds are very comfortable. Our room faces the front, so occasionally a little noise Fri and Sat night. Nice breakfast buffet, they will make eggs any way you want them. Great rooftop bar. Magnificent views.
Michele Brown · 5/5

We had a really nice stay here this past week. The staff was kind, attentive and enjoyable throughout the hotel. Our room was well constructed and thoughtfully decorated. We had a nice soaking tub with jets in our bathroom. The rooftop space and second floor patio are lovely. The breakfast was of good quality and variety. No complaints, would stay again. Area is a bit touristic but a very good walkable area. The scent is a bit strong in the lobby area and hallways but did not diminish our stay or experience.
Kelli W · 5/5

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