Memphis, Tennessee

Memphis Riverline Hotel

Name: Memphis Riverline Hotel
Address: Memphis, Tennessee, United States
Price range: From $120
Rating: 3.8

Memphis's largest hotel dropped its Sheraton flag in February 2026, reopening independent and Marriott Bonvoy-affiliated on the downtown riverfront

Open · February 2026

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Memphis Riverline Hotel, the 600-room former Sheraton connected by skywalk to the Renasant Convention Center, dropped its Sheraton flag in February 2026 to reopen as an independent, Marriott Bonvoy-affiliated property: Memphis's largest hotel under a new name after four decades cycling through Crowne Plaza, Marriott and Sheraton branding.

The essentials

Group: Independent (Marriott Bonvoy affiliate); managed by Davidson Hospitality Group
Opening: February 2026
Rooms & suites: 600 rooms
Segment: Upper upscale
Designer: NC
Entry rate: From $120

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The place

250 North Main Street, on the Mississippi riverfront in downtown Memphis, connected by skywalk to the Renasant Convention Center and a short walk from Beale Street.

The concept

An 18-story, 600-room tower built in 1983-1985 with taxpayer financing ($10 million in state loans plus $23.5 million in tax-free bonds), designed from the outset to anchor conventions downtown. The building operated successively as the Crowne Plaza Memphis Downtown (1985-1998), Marriott Memphis Downtown (1998-2013) and Sheraton Memphis Downtown (2013-2026) before the City of Memphis bought it for $22 million in November 2025 and dropped the Sheraton flag in February 2026, reopening as the independent Memphis Riverline Hotel under Davidson Hospitality Group management, with Marriott Bonvoy points still earned and redeemed. A phased renovation is planned for 2027-2029.

Dining & wellness

Crossroads Tavern and Grille serves American food with local Memphis touches in the lobby, alongside a Starbucks and The Library, a speakeasy-style pizza bar. The hotel also has an indoor pool, a fitness center, a business center and 13 meeting rooms.

Google guest reviews

3.8/5 · 3518 reviews

My sisters and I share the care of my 89 yr. old mother with dementia. I live in a different state and we agreed to meet halfway of the travel distance to exchange mom, instead of putting her on a plane. The ride was horrific due to road construction, so getting to our room was important. I was asked for a deposit (which they should really call a hold). At check-out, we were charged and taxed for the valet parking and room tax due to 3rd party purchase. I wasn't aware this was a Marriott at the time of booking or I would have used my Marriott Bonvoy. The frontdesk is nice in person, but rude over the phone. The AC is suspect and the bathrooms need attention. I'm heading back to Memphis 8/1 to do the exchange of mom and opted not to return to this hotel. While the location was great (easy access to the interstate and tourist fun), I expected more when I discovered it was a Marriot. I booked through Bonvoy this trip and looking forward to treating mom to a better experience.
Minister Dupree-Alridge · 2/5

Just got here an hour ago and carpet had not been vacuumed, refrigerator was dirty, and so was the shower. Staff was attentive and extra pillows were promptly delivered. The refrigerator doesn't seem to be cooling well and i have medication that must be refrigerated. If not for my children and this hotel wasn't conveniently located to the convention center, I would not be here. We may try someplace else next year despite its convenient location.
Brenda Fort · 2/5

I was worried cause I saw a bunch of bad reviews. And full disclosure we were only there for one night, But the overall stay was good. Room was clean and staff were very nice. Only complaints would be the walls were thin, we had good neighbors but it would have been bad if they were partying or something.
Meghan Schmidt · 4/5

We are a Florida couple that came for the first to Memphis. We came to participate in one of our kids , father in laws celebration of life. So we booked this hotel online. We loved it! Noted...a few things can be done to make it a 5...the ac in our room was not cold. We felt warm in our room. The other thing is that we would of loved to see washcloths to be able to bath as well as the curtains in our room were ripped. Now with all these cosmetics issues fixed then this hotel would be a 5 across the board. The customer service all the way from the valet parking to staff was outstanding. We appreciate that look that you all really pick your staff and we'll train them to deliver excellent customer service. We wil be back soon!
Lourdes Ruiz · 5/5

I stayed here for a couple of nights during my road trip and found it to be a pretty average experience overall. The location is definitely the best part because it is right near the riverfront, making it super easy to walk down by the water and catch some really beautiful sunset views. The lobby looked nice and modern, but my actual room felt a bit worn down and could have used a much deeper cleaning, especially around the bathroom corners. I tried out the indoor pool one afternoon, which was okay, but the fitness center was pretty small and crowded. The staff members I talked to were polite enough but did not seem overly enthusiastic or helpful when I asked for local dinner recommendations. It works fine if you just need a standard place to crash near the water, but it did not really stand out as anything special.
Francilia Lela · 3/5

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