Ibiza, Islas Baleares

Hyde Ibiza

Name: Hyde Ibiza
Address: Ibiza, Islas Baleares, España
Price range: Desde 160 €
Rating: 4

Las dos torres del antiguo complejo Sirenis Cala Llonga, reconvertidas en un hotel de 401 habitaciones orientado a la vida de día y de noche

Abierto · Junio de 2023

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Hyde Ibiza, en Cala Llonga, ocupa las dos torres del antiguo complejo Sirenis Cala Llonga tras la renovación integral encargada por el fondo Apollo. El hotel de 401 habitaciones abrió en junio de 2023 (con apertura suave el 15 de agosto de ese año) y forma pareja con Mondrian Ibiza, de perfil más silencioso, en el mismo predio.

Lo esencial

Grupo: Ennismore / Accor (marca Hyde); gestión operativa de ADH Hotels por cuenta del propietario, el fondo Apollo (a través de Grupo Azul Mar Cala Llonga)
Apertura: Junio de 2023
Habitaciones y suites: 401 habitaciones, en dos torres de doce plantas (241 operativas en la apertura suave)
Segmento: Upscale lifestyle
Diseñador: NC
Precio de entrada: Desde 160 €

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El lugar

El hotel se ubica en Cala Llonga, en el municipio de Santa Eulària des Riu, sobre la calle Atalaya, frente al mar, junto a Mondrian Ibiza.

El concepto

Hyde Ibiza ocupa las dos torres originales de doce plantas del antiguo complejo Sirenis Cala Llonga, un resort de más de 600 habitaciones adquirido por el fondo de inversión Apollo a través de Grupo Azul Mar Cala Llonga. Tras la renovación integral del complejo, esas dos torres pasaron a operar como Hyde Ibiza, de categoría cuatro estrellas y perfil más orientado a la vida nocturna y de día, con 401 habitaciones, de las que 241 estaban operativas al momento de la apertura suave, mientras que la parte restante del predio se reconvirtió en Mondrian Ibiza, de cinco estrellas (ver ficha aparte). Ennismore, la división de marcas lifestyle de Accor, gestiona la marca, con operación diaria a cargo de ADH Hotels; el conjunto empleó a 270 personas entre ambos hoteles al momento del lanzamiento.

Gastronomía y bienestar

El hotel dispone de cinco espacios de restauración, entre ellos un restaurante de cocina "del mar a la mesa", bar de alberca, day club, beach club, un speakeasy y un espacio de música en vivo; el complejo comparte tres albercas en total con Mondrian Ibiza.

Opiniones de huéspedes en Google

4.0/5 · 675 reseñas

I had an amazing stay at Hyde Ibiza! From the moment Iarrived, the service was outstanding. A special thank you to Marco, who was such a great help throughout my stay—friendly, professional, and always happy to assist with anything I needed. The entire staff were fantastic and made me feel so welcome. My room was spotless, modern, and very comfortable, with an incredibly comfy bed that made for a perfect night’s sleep. The pool area was absolutely lovely, with a great atmosphere and the perfect place to relax. Overall, I couldn’t have asked for a better experience. I will definitely stay here again and highly recommend Hyde Ibiza to anyone visiting the island! 🤍🤍🤍🤍🤍🤍🤍🌸🌸🌸
Natalya Scudder · 5/5

Jonathan on reception was amazing! We got something wrong with our booking. He got it all sorted for us in no time and organised for some free drinks in one of the many bars available here. He really went out of his way to make everything perfect!! Thanks! It’s so relaxing here! We had a great nights sleep and were overlooking one of the pool areas. Plenty of sun beds available for free each day so far, even with other Brits here. The 5am lot that put towels down to block beds for the day find the towels removed if they’re not around for 20 ish mins. Great news! You can also book large double or family sized beds with adjustable shades for the day. You just have a minimum €120 in total! spend in the pool are for the day. There’s lots to eat and drink in that area. So if you’re eating and drinking the bed becomes free. Unlike the wording on some reviews! I nearly didn’t book because of some reviews. I’m glad I didn’t listen to them. It’s great here. ALL the staff are really friendly and this place is literally on the beach. There are also small ferry boats taking you off to different places from the hotel beach jetty. All in all I honestly can’t find fault with anything and it’s not overly expensive here. Thanks from the Fletcher’s 😊 I’m just updating this review as I’m still here and I don’t think the current negative reviews are for the same hotel!! It’s great here. The rooms great. Everything is just brilliant! And no I’m not on the payroll!! 😊
Karl · 5/5

The hotel itself is beautifully renovated and the bay of Cala Llonga is hard to beat. Nice mix of relaxed beach/pool days and easy access to the rest of the island. One thing I really appreciated was that there’s no separation between Hyde and Mondrian when it comes to facilities. Being able to freely use the restaurants, bars and gym across both hotels gives you loads of options throughout the stay. The breakfast was nice with plenty of choice, and breakfast times (8-11AM) are perfectly aligned with the Ibiza lifestyle ;-) Plus, you’d always find a nice breakfast table on the terrace overlooking the bay. Complimentary towels are provided and there’s the option to rent a set of sun loungers directly on the beach for around €30. Overall, the entire team was genuinely friendly and welcoming throughout our stay. A special mention goes to Emma from Guest Relations. She stood out because she seemed genuinely interested in making sure guests were having a great experience by being incredibly attentive and just has this sparkly energy that makes people feel looked after and welcome.
M. M. · 5/5

The stay in general was good, I enjoyed my time, it was relaxing and I would definitely come back! Some things need major improvement though. The staff in the lobby is not enough. There are times where you have to wait long time until you can speak to someone and the staff there is stressed to keep all requests working. I'm missing a dedicated status guest counter. Usually I never need them but in this Hotel it's definitely needed! Also the staff is not trained regarding Accor. The agent at check in didn't mention my status or that I was already upgraded. Only after asking. What bothers me mostly though is the sunbed situation. Even as Accor Diamond they require you to spend 150€ for food/drinks to get a sunbed at the main pool and at the other pools without spending requirements the sunbeds are always in typical german manner blocked by towel reservers before 10am! I saw a lady during breakfast reserving 3!!! sun cabanas with her towels before disappearing! This is not acceptable and the Hotel should enforce to remove these towels! Or make some sunbeds only for hight status guests (Platin and above) or make no spending requirement at the main pool for Platin and above guests. Either way the Hotel should do something about this situation, specially cause I think not many high status guests are staying there cause it's a holiday resort. What I like are the beach sunbeds. They are high quality out of wood with big cushion like in luxury Hotels like Four Seasons or Park Hyatt! They cost 30€ but you can charge it to the room which is good for earning points. The breakfast was medioce at best. I know it's a 4* Hotel so I don't expect nice a la cart menu with egg benedict but the quality of many things was below average.. Marmelade and honey out of a dispenser.. Come on.. That gives me Hostel vibes! Pancakes out of a machine.. Also the prices for food are very high even for Ibiza and have more 5* Fairmont level than a 4* Hotel and I don't like that they add automatically a "suggested tip" to the bill which makes it not suggested but more without choice which is not common for spain! The rooms are I think pretty newly renovated and in general in good condition. Nothing to complain about. All in all as said I definitely would come back if the main issues I mentioned are fixed.
Max Moore · 4/5

My partner and I stayed at Hyde Ibiza for 5 nights. There were a few very disappointing points. The air conditioning in our room was poor and leaked throughout our stay. The hotel is also advertised as having 4 pools, but one requires an additional fee of €175 and another is only available to certain guests, meaning there are really only 2 pools available for most people and gets very busy. This isn’t made clear on the website before booking. Room service was very expensive, and unfortunately the food wasn’t great, I was also charged more money on my invoice for having room service even though you are charged a room service fee on checkout when paying online. We were also surprised to discover at checkout that the hotel charges €4.40 per person simply to order a taxi through reception. This wasn’t explained to us at any point and was just deducted from our €150 deposit. Ordering a taxi is a very simple service, so charging guests for this feels unnecessary and disappointing. Another frustration was on our departure day. Many hotels offer a shower room for guests with later flights, but we weren’t told that this had to be booked in advance, so we were unable to freshen up before travelling home. Despite these issues, Hyde Ibiza is a beautiful, clean hotel with polite and friendly staff. The breakfast was lovely with a great variety of options each morning. The beach right next to the hotel is stunning, and the location is excellent with a local supermarket, restaurants and bars all within easy walking distance. Just be aware of a few extra charges and policies that aren’t made particularly clear, as they do feel a little cheeky. Wouldn't stay again, other hotels in the area that are just as nice.
Ryan Wright-Hayward · 2/5

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