Riviera Maya, Quintana Roo

Habitas Tulum

Name: Habitas Tulum
Address: Riviera Maya, Quintana Roo, México
Price range: Desde US$160
Rating: 4.5

Hotel fundacional de Habitas en la costa de Tulum, con unas 32 tiendas de lona y techo de palapa alrededor de un Club House de tres plantas.

Abierto · 2017

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Habitas Tulum abrió de forma permanente en 2017, tras un primer año como pop-up en 2016, sobre la costa caribeña de Tulum. Es el primer hotel de Habitas, marca fundada en 2014 por Oliver Ripley, Kfir Levy y Eduardo Castillo, que empezó organizando eventos y retiros antes de construir alojamientos. Las habitaciones son tiendas de lona con techo de palapa, levantadas junto a artesanos locales. Las cifras publicadas oscilan entre 32 y 35 habitaciones. Algunas plataformas de reserva lo listan hoy como Our Habitas Tulum, solo para adultos.

Lo esencial

Grupo: Habitas
Apertura: 2017
Habitaciones y suites: NC
Segmento: Boutique lifestyle
Diseñador: NC
Precio de entrada: Desde US$160

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El lugar

El hotel está en el kilómetro 4 de la carretera Tulum-Boca Paila, entre la selva y el mar, con playa privada. El acceso es remoto y la entrada discreta. Las fuentes difieren sobre la superficie del terreno, entre un acre y una hectárea.

El concepto

Habitas Tulum es la propiedad fundacional de la marca creada por Eduardo Castillo, Kfir Levy y Oliver Ripley, que después se expandiría a destinos como Bacalar, Namibia y Arabia Saudita. Antes de tener hotel, Habitas organizaba encuentros: el primero reunió a 150 personas durante 24 horas en un rancho cerca de Los Ángeles, y siguieron retiros en Nevada, Tulum, Ibiza y California.

La única construcción sólida es el Club House, de tres plantas, vidrio y acero y grandes ventanales, con hamacas, chaise longues y mesas comunitarias. El resto son tiendas de lona con suelo de madera elevado, techo de palapa y paredes de lona desmontables. Dentro hay alfombras tejidas a mano, camas dobles amplias, lámparas de rafia y aire acondicionado. Los baños son privados y al aire libre, con biombos de bambú y ducha de lluvia. La mayoría de las unidades se integran en la selva y cinco suites miran al océano.

Los muebles los hicieron artesanos locales con maderas de la región, y el interior tiene un aire marroquí. Los responsables llaman al enfoque arquitectura social, con el menor impacto posible sobre la vegetación.

Gastronomía y bienestar

Moro, en la primera planta del Club House, sirvió desde la apertura una cocina de inspiración morisco-española con ingredientes locales; las primeras reseñas citan al chef uruguayo Federico Cappi. El bar prepara cócteles de autor y jugos recién exprimidos, y la azotea se usa para fiestas y cócteles al atardecer.

Las plataformas de reserva actuales listan restaurante, piscina y bar de playa, pero la carta vigente no está confirmada por el propio hotel.

Opiniones de huéspedes en Google

4.5/5 · 966 reseñas

Our stay at Our Habitas Tulum was truly unforgettable. From the moment we arrived, we felt welcomed, cared for, and completely at home. We spent part of our honeymoon here and were incredibly touched when the team generously upgraded us from a partial ocean view room to an oceanfront room. It was such a thoughtful gesture and perfectly reflected the genuine hospitality we experienced throughout our stay. The food was exceptionally crafted—every meal felt intentional, nourishing, and prepared with love. As someone who deeply appreciates quality ingredients and mindful dining, I was impressed by the attention to detail in every dish. What stood out most, however, was the staff. Every team member was attentive, warm, and eager to help. You can genuinely tell that the people who work here love what they do, and that passion creates a very special atmosphere for guests. We also deeply appreciate Habitas’ commitment to sustainability and protecting Mother Earth. Their values align closely with our own, making our experience even more meaningful. Thank you to the entire team for making our honeymoon so special. We leave with beautiful memories and immense gratitude, and we will absolutely be back.
Eliana Serna · 5/5

PLEASE READ! This is our 3rd time in Tulum, we are in our early 30’s. However before coming this time we were sceptical due to all the bad comments and videos trashing Tulum, and of course about the increment of sargassum (seaweed) this season. However, this has been one of the best trips we have had. Tulum has a unique atmosphere that no trashy videos or rep can take away. But let’s talk about the people, the service is amazing. Our HABITAS TULUM was a 10/10 stay. From day 1 ( we stayed 3 days) Alexis, Wilbert, Etzon, from Moro Restaurant wow what an outstanding service. Increíble, please come and give yourself the chance to have an unforgettable time.
Cindy Bustamante · 5/5

Our Habitas is by far one of the most unique experiences in Tulum, and they have done a fantastic job of blending an intimate, jungle experience with the kind of service that you would expect from a luxury property. The staff and facilities are fantastic, and the ambiance that they've created makes for a memorable time. We've stayed there twice now, once as a couple, and the second time in a large group with a full buyout of the property. Both times, they made sure that we felt at home, and there were people from the staff who were in constant communication with us throughout our stay making sure that we were comfortable and satisfied. The rooms are unique, and maybe not for everyone if you're not okay with the outdoors and being in nature. But for those that are, it is a magical experience. High quality amenities in the rooms with a refreshing shower outdoors made for a refreshing immersive time in the jungle. The Our Habitas team has also done a wonderful job at paying attention to concierge services, connecting us with any tours that we wanted to go on, making sure our needs were met via housekeeping and other communications, and ensuring a smooth check in and check out process. They were able to manage a great experience for all of our 80 guests throughout the weekend as well. The beach and pool are incredible, the restaurant is one of the top restaurants I've eaten at in Tulum and Cancun, and the location is unbeatable. We will be back!
Sahil Pandya · 5/5

The property itself is beautiful. The grounds are well maintained, the restaurant staff were excellent throughout our stay, and the food was consistently good. Unfortunately, those positives were overshadowed by significant management failures that severely impacted our experience. Before our stay, Habitas failed to disclose that there is a large event venue directly adjacent to the hotel that hosts extremely loud concerts late into the night. On multiple nights, the music continued until approximately 4:00 AM, making it nearly impossible to sleep. What makes this particularly frustrating is that hotel management was clearly aware of the issue. Based on conversations with staff, it appeared that management was already aware of the ongoing noise problem before our stay. Despite this knowledge, no warning was provided prior to our arrival, depriving guests of the opportunity to make an informed booking decision. The room itself offered little protection from the noise. While marketed as a luxury tent experience, the accommodations provided virtually no sound insulation. We also experienced recurring issues with bugs inside the room, which further diminished the comfort of the stay. Most disappointing, however, was the response from management. When we raised concerns, the front desk and management team were largely apathetic and unhelpful. Rather than acknowledging the seriousness of the situation, they appeared to minimize the impact on guests and acted as though the noise issue was unexpected despite clearly being aware of it. At one point, we were promised earplugs that never arrived because the front desk employee responsible for assisting us was asleep. Even after repeated complaints about the lack of sleep and disruption to our stay, management refused to offer any meaningful solution, accommodation, or compensation. I can overlook operational issues when a hotel genuinely tries to make things right. What I cannot overlook is a hotel knowingly selling a luxury experience while failing to disclose a major and ongoing disturbance, then refusing to take responsibility when guests’ stays are negatively affected. The restaurant team deserves credit, but the management team’s handling of this situation was deeply disappointing and fell far below the standard expected from a property at this price point.
Kiran Rajguru · 2/5

Everything is perfect but the rooms! The room couldn’t be more different from what they advertised on their website! You took the pool room expecting the beautiful terrace with the nice pool and great deco that we see on the pictures. Never been that disappointed! The deco : inexistant, the terrace? More like a shity porch… and don’t get me started with the pool! The rooms are too close from the road we were hearing the traffic all nights long! And on top of it we were attacked by red ants on our last night. I booked the stay with Very Chic and I’m furious! They better do something about it! In conclusion DON’T be a fool : book somewhere else!
Laure ASSANY · 2/5

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