Riviera Maya, Quintana Roo

Conrad Tulum Riviera Maya

Name: Conrad Tulum Riviera Maya
Address: Riviera Maya, Quintana Roo, México
Price range: Desde US$270
Rating: 4.5

El debut de Conrad en el Caribe mexicano, a ocho millas al norte de Tulum

Abierto · 18 de enero de 2022

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Conrad Tulum Riviera Maya abrió el 18 de enero de 2022 a ocho millas al norte de Tulum, marcando el debut de la marca Conrad en el Caribe mexicano. El resort de 349 habitaciones, con interiores de HBA construidos en más de un 80% con materiales mexicanos, se ha consolidado desde entonces como una de las aperturas de referencia del corredor Cancún-Tulum.

Lo esencial

Grupo: Hilton · Conrad
Apertura: 18 de enero de 2022
Habitaciones y suites: 349 habitaciones
Segmento: Luxury
Diseñador: HBA (interiores), con Ersawe, Paulina Morán y Ezequiel Farca
Precio de entrada: Desde US$270

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El lugar

El hotel se encuentra a unas ocho millas al norte de la ciudad de Tulum, en una bahía apartada rodeada de selva tropical y aguas caribeñas, dentro del corredor Cancún-Tulum.

El concepto

Conrad Tulum Riviera Maya marcó el debut de la marca Conrad en el Caribe mexicano, con interiores de HBA que trabajan con materiales locales y un lenguaje de diseño construido en torno a piedra, madera y metal para reforzar la conexión con el paisaje de Tulum. Más del 80% de los materiales empleados en la construcción son de origen nacional. Las 349 habitaciones incluyen ventanales de suelo a techo con vistas al mar y, en las plantas bajas, tinas o albercas de inmersión privadas en la terraza.

Gastronomía y bienestar

El resort reúne varios espacios de restauración y bienestar, entre ellos Ukai, de cocina asiática, y Maratea, además de un spa propio y salones de eventos con capacidad amplia para bodas y reuniones, un segmento en el que el hotel se ha posicionado activamente desde su apertura.

Opiniones de huéspedes en Google

4.5/5 · 1082 reseñas

Conrad Tulum is a stunning property that offers a truly luxurious escape, paired with phenomenal service from a staff that goes above and beyond to make your experience special. The grounds and amenities are gorgeous, and there are plenty of great, complimentary activities for guests to enjoy, like jewelry and coaster making. Little touches—like the refreshing welcome drink in the lobby—really set the tone. The rooms are exceptionally clean and offer wonderful views of the beach. A couple of things to keep in mind: the hotel is a bit far from town, so Ubers or taxis can get quite pricey. Also, we went during the off-season, so we unfortunately dealt with a lot of sargasso seaweed, which isn't the best smelling. That said, the hotel did an incredible job trying to remove truckloads of it every single day to keep the beach looking and feeling as nice as possible. Highly recommend! One of the best properties I have ever stayed at.
Rupal Patel · 5/5

Honestly, the service here was absolutely amazing. Not one single thing disappointed during our stay. The rooms were spotless, the turndown service was easily the best I have had anywhere, every restaurant was staffed with wonderful people. From the moment we arrived, it felt like a premium experience. Several people from my group had massages and spa services and unanimously agreed that the massage was the best they'd had anywhere. This includes my wife, who knows her way around a spa. She had an 80 minute massage, followed by a facial and came back raving about how good it was! I do believe we'll return to this resort in the future and I will likely opt for the all-inclusive option next time. I think there is plenty of value here for that to make sense. We dined at the resort multiple times. All the restaurants were great. Kengai was my favorite by far.
Sinister379 · 5/5

Spent 3 nights at the Conrad in late June. The food was amazing, ate at Ukai, Kengai, and Maratea; all three had impeccable service and amazing food. The service staff across the property set a great mood daily for an awesome stay. The rooms on the third floor of Casa 3 overlooked the entire bay for an amazing view. As it was the slow / off season for Tulum, there were only a handful of other guests on the property the entire time. It made for a very peaceful and relaxing stay. The restaurants on property were closed alternately each day because of the slow season, but that allowed for trying the three above. If there is a specific restaurant you want to try, call the Concierge and ask if it will be available for your stay. Overall, the All-Inclusive/ Flavors Of Tulum package was worth it for two people. If you eat and drink on property for all meals during the stay it works out well. The staff will keep you well served throughout the day! The unfortunate part of the off season is that they close a few of the outlying cafes around pool areas, but the service and food are still top notch at the open areas. Sargasm season was in full swing and it quite literally covered the beach. The staff cleaned and cleared the beach daily so it wasn't much of an inconvenience at all. It's a known issue throughout the coastal areas so it's not definitely not a one-off issue. Enjoy a few different pools and wait til the sand is cleared off prior to hitting the beach.
Ben Shackelton · 5/5

This is long overdue. Siam Kaan was one wonderful representative for this destination. We had a wonderful time but I never really saw any employee that was 100% “on” all the time. Siam Kaan is a jewel. I told him I had to have his name and was going to write a review….He is priceless. I really never see people so complete;y devoted to his job. Thank you Siam for a wonderful time at the Global getaway!!!!
Meg Monahan · 5/5

Had a wonderful experience here from the room to the food especially the service. We were upgraded to a ocean view room and it was spectacular and felt very fresh and modern even had a hot tub in the balcony. All the food we ate was restaurant level excellent from the ala carte style breakfast and restaurants and even room service. The spa was exceptional and really provided a relaxing and immersive experience and the therapist really did an amazing job. Lastly the service was excellent from the checkin process to the golf cart drivers everyone was helpful with a smile and they really make you feel comfortable and welcome. So sad we had to leave. One thing to note is there was high tide as well as sargassum so ocean swimming was not possible but the pools were really nice and the ocean looked beautiful from the room.
Moe Soliman · 5/5

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