Zürich, Zürich

Kameha Grand Zürich, Autograph Collection

Name: Kameha Grand Zürich, Autograph Collection
Address: Zürich, Zürich, CH

Marcel Wanders' erstes Hotel in der Schweiz, direkt am Flughafen Zürich, mit Themensuiten von Poker bis Yoga und einem großen Event-Dome

Eröffnet · März 2015

Kameha Grand Zürich, Autograph Collection

Mit 245 Zimmern und einem von Marcel Wanders gestalteten Innenleben eröffnete das Kameha Grand Zürich im März 2015 als erste neu errichtete Autograph-Collection-Immobilie der Schweiz, direkt am Flughafen Zürich im Glattpark. Elf Themensuiten und gleich fünf gastronomische Konzepte prägen das Haus.

Das Wichtigste

Gruppe: Marriott International (Autograph Collection) / LH&E Group
Eröffnung: März 2015
Zimmer & Suiten: 245 Zimmer, davon 11 individuell gestaltete Themensuiten
Segment: Luxury Design Lifestyle
Designer: Marcel Wanders
Einstiegspreis: NC

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Der Ort

Das Haus liegt in Opfikon/Glattpark, wenige Minuten vom Flughafen Zürich und dem Hauptbahnhof entfernt, umgeben vom Glattpark mit seinen Wäldern, Wiesen und Teichen. Die Adresse wird im Guide unter Zürich geführt, in derselben geografischen Logik wie das ebenfalls dort ansässige Hyatt Regency Zürich Airport The Circle.

Das Konzept

Das Kameha Grand Zürich war bei seiner Eröffnung im März 2015 die erste neu errichtete Autograph-Collection-Immobilie der Schweiz und das erste Hotel des niederländischen Designers Marcel Wanders im Land. Die 245 Zimmer umfassen 11 individuell gestaltete Themensuiten, darunter die Poker-Face-Suite mit Roulettetisch und Spielkarten-Motiven und die Serenity-Suite mit Yoga- und Wellness-Ausstattung. Sechs Business-Suiten, acht Banketträume und der große 'Dome' mit Kapazität für bis zu 960 Personen richten das Haus stark auf Tagungen und Veranstaltungen aus.

Gastronomie & Wellness

Das gastronomische Angebot reicht vom italienischen L'Unico über das japanische Yu Nijyo mit Sushi-Küche bis zur golden gestalteten Puregold Bar, ergänzt um eine Cigar Lounge mit dominikanischen und kubanischen Zigarren sowie eine Shisha Lounge im arabischen Stil. Das Kameha Spa bietet Saunen, ein Dampfbad, Ruheliegen und eine hauseigene 'Mountain Herb Full Body Experience'-Behandlung.

Google-Gästebewertungen

4.2/5 · 2819 Bewertungen

Good location and breakfast was great, it has nothing much. however they use a good quality ingredients. The service was great thank you to Marko and Nathaniel for their genuine services and hospitalities from heart. There is a supermarket nearby the hotel, of course you can check on the Google map. There is a room service and spa menu card for you in room as well. Overall is good.
Musicchn · 4/5

This hotel looks quite okay. It used to be very good, but now I can clearly see signs of deterioration. It feels like the business is no longer doing as well as it once did. The biggest disappointment is the air conditioning. During the recent heatwave in Switzerland, with daytime temperatures reaching around 35°C, the cooling in the rooms is simply inadequate. Instead of properly air-conditioning the rooms, the hotel provides fans, which are nowhere near enough to ensure a comfortable night’s sleep. It gives the impression that the hotel is trying to reduce its electricity costs at the expense of its guests’ comfort. The bed mattress and pillows are also of poor quality. They are far too soft and provide very little support, making it difficult to get a comfortable and restful night’s sleep. For a hotel that has received a Forbes award, this level of comfort and service is quite disappointing. Guests expect much higher standards, especially during extremely hot weather. Cutting costs by providing insufficient cooling and compromising on sleeping comfort is not what one would expect from a hotel with such a reputation.
Mitre Krajoski · 2/5

If you are considering booking the Kameha Grand Zurich, do yourself a favor and look elsewhere. There is absolutely nothing "grand" about this hotel; in fact, it is a complete disgrace to be associated with the Marriott Autograph Collection. At best, this property can only be compared to a cheap, run-down motel. Be warned: the pictures on their website are incredibly deceiving and do not reflect the dilapidated state the hotel is currently in. Upon checking in, we were utterly shocked to find our room in a state of sheer filth and disrepair. The entire property feels painfully dated. The room itself was covered in a thick layer of dust—from the light switches and fittings to every single touchable surface, and the window curtains were heavily stained. It got worse: we found long hair scattered all around the bathroom and clinging to the bed linens, plus disgusting nail clippings left all over the carpets. On top of the grime, the rooms are exceptionally badly lit, which only adds to the dreary, unkept atmosphere. The plumbing and maintenance are complete disasters. There was a major issue with water clogging, accompanied by a foul sewage smell constantly radiating from the bathroom. Basic security and upkeep are seemingly non-existent; our room door lock was faulty and wouldn't even lock properly. Walking down the hallways, you can see room numbers that have quite literally fallen off the doors. The entire property is in dire need of a massive overhaul. To make matters entirely unbearable, this hotel essentially has no air conditioning. They claim to offer it and even have AC controllers on the walls, but they are completely non-functional. The rooms were boiling hot. The sad little pedestal fan they offered to "make up" for the lack of AC did absolutely nothing to help. After speaking with other hotel guests, it became clear this is a known, systemic issue affecting all the rooms. To add insult to injury, the sleep quality is abysmal. The mattresses are sagging and severely worn out. When we brought these severe issues to the attention of the hotel staff, they couldn't have cared less. Instead of offering real hospitality or solutions, they just handed out empty excuses. It was painfully obvious they were already well aware of the property's numerous shortcomings and simply had zero interest in fixing them. Location-wise, the area surrounding the hotel is completely deserted with no life or convenience around it, yet they have the audacity to charge incredibly expensive rates for parking on-site. As someone who travels every two weeks, I can honestly say this is one of the absolute worst hotels I have stayed in over the last 10 years. What a crying shame that it carries the Marriott name and actively spoils Marriott's reputation by doing so. We would never stay at this hotel again under any circumstances. Save your money and your sanity, and book somewhere else.
Acqua Man · 1/5

I stayed here twice during my trip. Last time was okay, I usually stay here more than 1 night so I ask 2 slippers just in case. Also new bath towels since my room only had one. Lady at the lobby was very kind and gave me the one I requested. HOWEVER the second time I stayed, the guy at lobby was unpleasantly welcoming us talking about what we shouldn't do for airconditioner with the reason of the hotel telling us how much they pay for AC and how much they care for sustainability which was unecessary to talk to us for welcoming. Also he rushed us to check in after long flight. He should understand how customer feels. When I asked slipper, he was asking me "how many people are you there?" without acknowledging my request and he said he can't give more than one if I stay only myself. I understand his intention, but it's also comes with how he treats the customer and deal with situation, his attitude made us very uncomfortable. very hard to give 4-5stars. Plus, housekeeping kept coming into my room without knocking while I was sleeping which was very sketchy.
Nagi · 1/5

I would not recommend this hotel! At the reception the only helpful person was the young tall guy. The three girls I had to deal with from the reception had no sense of customer service. The gym has no yoga mats or small weights for women and some of the towels had big stains. Spa only opens at 3pm. Rooms ok, although you must like mirrors on the toilet and the shower. Shower will flood bathroom and toilet when showering. Drains of sinks didn’t work - water always standing. Nothing much around and the impolite and unhelpful staff is a huge minus. Better stay somewhere else for the price. Definitely not worth 4 stars or your money!
J M · 2/5

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