Los Cabos, Baja California Sur

Zadún, a Ritz-Carlton Reserve

Name: Zadún, a Ritz-Carlton Reserve
Address: Los Cabos, Baja California Sur, México
Price range: Desde US$980
Rating: 4.7

Primer Ritz-Carlton Reserve de México: 42 villas de dos plantas junto a las dunas de Puerto Los Cabos, con campos de golf de Norman y Nicklaus.

Abierto · 4 de noviembre de 2019

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Zadún, a Ritz-Carlton Reserve abrió el 4 de noviembre de 2019 en Puerto Los Cabos, San José del Cabo, a orillas del Mar de Cortés. Marriott la presentó como la cuarta propiedad de la submarca Reserve en el mundo y la primera en México. El nombre alude a las dunas que rodean el complejo.

Lo esencial

Grupo: Marriott International · Ritz-Carlton Reserve
Apertura: 4 de noviembre de 2019
Habitaciones y suites: 115 habitaciones y suites, todas con alberca de inmersión privada, + 42 villas de dos plantas
Segmento: Luxury
Diseñador: NC
Precio de entrada: Desde US$980

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El lugar

El hotel ocupa una ladera de Puerto Los Cabos, en San José del Cabo, frente al Mar de Cortés y rodeado de dunas. Linda con el campo de golf del desarrollo, 27 hoyos repartidos en tres recorridos diseñados por Greg Norman y Jack Nicklaus, sobre el mar y con la Sierra de la Laguna al fondo.

El programa ambiental, firmado por Jean-Michel Cousteau (Ambassadors of the Environment), propone actividades para niños, familias y adultos centradas en los hábitats de Baja y en los santuarios marinos del Mar de Cortés.

El concepto

Las 115 habitaciones y suites se reparten en 42 villas de dos plantas que siguen las pendientes naturales del terreno. Hay 15 categorías, y muchas tienen alberca privada y terraza. La Grand Reserve Villa, la mayor, mide 5.930 pies cuadrados (unos 550 metros cuadrados) y reúne dos recámaras, cinco salas, alberca, jacuzzi, cocina privada, gimnasio, dos baños completos y dos medios baños. Cada huésped cuenta con un tosoani, el asistente personal propio de la marca.

El estudio uribekrayer concibió las habitaciones y diseñó el mobiliario. Predominan la madera maciza y la piedra, con textiles tejidos a mano por artesanas de Oaxaca y obras textiles enmarcadas. En las terrazas, esculturas de Monica Bizzarri y Raquel Charabatti se iluminan de noche.

El spa se llama Alkemia, variación moderna de alquimia. Ocupa 29.535 pies cuadrados (cerca de 2.700 metros cuadrados), con diseño de TLee Spas, el equipo del Spa Botánico del Dorado Beach, también Ritz-Carlton Reserve. Incluye la Casita para Dos, con regadera de vapor y tina exterior; la Casa Privada, con alberca de inmersión, sala de masaje y cuarto de vapor; una sala de sonido para terapia y meditación; un estudio de movimiento; un temazcal moderno, el Templo de Calor; una alberca de hidroterapia y circuitos de agua fría y caliente. El gimnasio tiene alberca de largos, y una alberca grande con vista al mar queda cerca de la playa.

Gastronomía y bienestar

Cuatro espacios se reparten la oferta. Humo, con cocina abierta y fuego como técnica, sirve la cena y guarda una cava de vinos llamada Sótano. El Barrio abre del desayuno a la cena: comida callejera mexicana de día y cocina mexicana moderna por la noche.

X funciona desde el almuerzo hasta el atardecer, con ceviches, pescado del día y coctelería de autor. Candil Agave Bar, bajo farolas de vidrio soplado y con vista al mar, se dedica a los destilados de agave.

Para reuniones y eventos existe Nido, un espacio compartido en lo alto de la propiedad con terraza; los jardines de cactus y la playa sirven como montajes adicionales.

Noticias

4 de noviembre de 2019: Marriott International anuncia la apertura de Zadún, a Ritz-Carlton Reserve, en Puerto Los Cabos, San José del Cabo. El comunicado lo presenta como la cuarta propiedad Reserve del mundo y la primera en México, con 115 habitaciones y suites en 42 villas de dos plantas, cuatro restaurantes y bares (Humo, El Barrio, X y Candil Agave Bar), el spa Alkemia de 29.535 pies cuadrados y acceso directo a 27 hoyos de golf diseñados por Greg Norman y Jack Nicklaus.

Opiniones de huéspedes en Google

4.7/5 · 523 reseñas

My family and I had the BEST time at this property. We have stayed at roughly 12 ritz Carlton’s and this property is our favorite so far. The property its self is stunning, well kept, and has a beautiful pool with ocean views. The rooms are also quite large, with amazing porch space, and are very clean. The staff, service, and food are the selling point of Zadun. We were treated like family the moment we were dropped off at the hotel. Carlos and Andres took such good care of us. All staff members were at our disposal whenever we needed. The FOOD and drinks were spectacular. We ventured off the property a few times to try restaurants and left disappointed because nothing beats Ritz Carlton service and food. Humo was our absolute favorite meal of our trip. My family and I will be back and we suggest this hotel to anyone thinking about going to Cabo!
maris susman · 5/5

This is a stunning property with five-star hospitality I’d expect from a luxury resort. From the moment we stepped onto the resort, we were amazed at not just the views and amenities but the professionalism of the staff. We were here to celebrate a milestone birthday for my mom and the team absolutely exceeded our expectations. They upgraded us to a beautiful room with a plunge pool and had a bottle of champagne upon arrival with a personalized note. Lizethe and Sergio from guest relations helped me to plan a surprise beach side dinner through their Beyond Dining program where we were able to create a custom menu. Miriam, our server, did an incredible job and helped make the experience memorable with some special touches. Moses, our butler, decorated the room when we arrived back after dinner. Aside from the dinner our experience at the restaurants, beach and pool were also fantastic. Thanks to the whole team that helped make this a truly memorable trip for my family.
Cassidy N · 5/5

And overall mediocre stay that has me on the fence about ever going back to the area or another Ritz Reserve. The rooms are beautiful, but not sound proof. You will hear lots of outside commotion. We had a great service, but the food prices are predatory, and my spa treatments were not as described. The resort claims to have its own filtered water, but we still got severe sickness from either the water or the food. Emailed the management team and didn't hear anything back, which is what I figured.
Alex A · 3/5

Hotels nowadays forget what hospitality means.. but the staff at Zadun goes out of their way to make your stay exceptional!!! Not only are the grounds of the property stunning, their spa has an amazing wellness program (I especially recommend the Temazcal experience for the brave ones lol) but the staff were so thoughtful and helped make my friend’s bachelorette exceptional. There’s a lot of nice Ritz Carlton obvi but at Zadun they really know how to make you feel SPECIAL. It’s really all about the little details.
Christina Russo · 5/5

If you want to stay here, my advice is not to. I suggest spending a little more money and staying at Four Seasons instead. Its service is not as good as JW Marriott. Due to the chaotic management within the hotel, when we were dining at Equis, we were informed that we had not paid the deposit. A simple principle: no deposit = no room = no check in. But the staff didn't understand this and kept asking me to give him my credit card to prove that I was capable of paying for the meal. My wife and my vacation was ruined. The staff here don't trust you. I explained to him three times and showed him the receipt. If I hadn't paid, why would I have the receipt? I asked him to verify with the front desk. But he said "OK, I'll verify. First, give me the credit card." They don't respect you. After seeing me get angry, he just went to the front desk to verify. The front desk couldn't explain clearly what had happened and kept repeatedly asking me to pay at the front desk. Their chaotic management led to me being angry, in less than three minutes, they said they had made a mistake and I “can” continue enjoying my meal. Before that, they insisted that me to go to the front desk to explain. Later, it turned out that it was their fault and they asked me to go to their front desk manager to explain the situation to me. At this point, I had wasted thirty minutes in the restaurant waiting for them to explain until they realized it was their problem. The restaurant staff immediately brought our dishes, which were already cold. Even though the hotel manager was tried to make up for the mistakes made by their staff, for a luxury resort with an ultra-luxurious standard, the service was simply indifferent and chaotic. This trip to The Ritz-Carlton “Reserve”was simply unacceptable.
Li Mingzhuo · 1/5

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