Palma de Mallorca, Islas Baleares

Casa Roca

Name: Casa Roca
Address: Palma de Mallorca, Islas Baleares, España
Price range: Desde 199 €
Rating: 5

Una papelería centenaria del casco antiguo de Palma, cerrada en 2016, reabre como hotel boutique de suites y apartamentos de la mano de la firma británica Espais Roca

Abierto · Julio de 2026

Ver más fotos →

Casa Roca, en el casco antiguo de Palma de Mallorca, ocupa el edificio de una papelería familiar que cerró sus puertas en 2016 tras 166 años de actividad. La compañía británica Espais Roca lo convierte en un hotel boutique de suites y apartamentos, con apertura prevista para la primavera de 2026, cuyos nombres de habitación rendirán homenaje a la familia Torrents, propietaria original del comercio.

Lo esencial

Grupo: Espais Roca
Apertura: Julio de 2026
Habitaciones y suites: Suites y apartamentos de 20 a 80 m², para 2 a 6 huéspedes cada uno; cifra total de unidades no publicada
Segmento: Boutique
Diseñador: Susan Butler, fundadora y diseñadora de Espais Roca
Precio de entrada: Desde 199 €

Más información →

El lugar

El hotel ocupa un edificio protegido en la calle Sindicat, en pleno Casc Antic (casco antiguo) de Palma de Mallorca.

El concepto

El edificio funcionó durante 166 años, desde 1850, como la papelería de la familia Torrents (vendía papel de fumar y cerillas de fabricación propia) hasta su cierre definitivo el 1 de julio de 2016. Permaneció vacío cerca de una década hasta que Espais Roca, compañía británica fundada en 2018 y especializada en la recuperación de edificios singulares en Reino Unido, Portugal y Malta, emprendió más de dos años de obras para convertirlo en alojamiento turístico. Las suites y apartamentos llevarán los nombres de miembros de la familia Torrents, a partir de una investigación sobre su historia y de fotografías de archivo que se remontan a la década de 1880.

Gastronomía y bienestar

El hotel ofrece desayuno diario elaborado con productos locales; en la planta baja se instalará un espacio de venta de vinos y productos mallorquines, en colaboración con bodegas de la isla, en lugar de un restaurante propio.

Noticias

5 de julio de 2026: Casa Roca reabrió sus puertas en julio de 2026, tras una rehabilitación de una década del antiguo edificio de la papelería familiar Almacenes Casa Roca (cerrada en 2016). El hotel boutique ocupa las plantas superiores del inmueble, mientras que la planta baja y el sótano reabrieron como cafetería y restaurante; el sitio oficial ya acepta reservas y las primeras reseñas de huéspedes confirman que el establecimiento está operativo. Solo el gimnasio queda pendiente, previsto para el tercer trimestre de 2026.

Opiniones de huéspedes en Google

5.0/5 · 47 reseñas

Casa Roca was absolutely amazing. It’s one of those places that completely exceeds expectations, a perfectly designed boutique hotel with the comfort and privacy of apartment-style living, but even better than many five-star hotels. The room was so clean, spacious, elegant and beautifully designed, with so much attention to detail. Everything you could possibly need was provided, and the quality was exceptional, down to the appliances. The staff were so beautiful and lovely. It made us want to stay here forever! The technology for accessing the property and rooms was seamless and genuinely impressive. Everything felt so professional, well thought-out and effortless from start to finish. And the best part is the location - it was absolutely perfect for exploring Palma and being right in the heart of everything. The only thing I would say - is some fitness facilities would have made our stay even better, but overall, I honestly couldn’t fault Casa Roca. Beautiful, luxurious, incredibly well designed and exceptionally comfortable. I would absolutely stay here again and highly recommend it!
Rebeka petroska · 5/5

Casa Roca exceeded all of our expectations. The location is perfect for exploring Palma and the surrounding areas. What truly made our stay exceptional was the incredible staff. Everyone was so welcoming and friendly. They even created a personalized itinerary with recommendations for charming towns to visit around the island and wonderful restaurants to experience, which made our trip even more memorable. The beautiful historic building and the thoughtfully remodeled units made our stay even more enjoyable. If you are looking for outstanding service, a fantastic location, and beautiful accommodations full of character, Casa Roca is an excellent choice. We will definitely be back.
Diana Diminenco · 5/5

We stayed at Casa Roca Palma from 2nd–5th July for my best friend's hen do, and while the hotel itself is beautiful, our overall experience was let down by poor customer service and how our booking issue was handled. We originally booked a two-bedroom apartment in April via Booking.com. The booking was confirmed by Maria, and when I later contacted her in May with some questions, she initially told me we had booked two separate rooms. I sent her our confirmation email showing we had booked the two-bedroom apartment, and she apologised and confirmed everything was correct. Unfortunately, when we arrived on 2nd July, I received WhatsApp check-in details for two separate rooms instead of the apartment. To make matters worse, the entry codes didn't work, and we struggled to contact anyone. Eventually, a nearby shop worker managed to find a member of staff for us. We explained that we had specifically chosen Casa Roca because the apartment would allow all four of us to stay together for the hen weekend. We were asked to go for lunch while they tried to resolve the issue. When we returned, nothing had changed, and we were simply told the apartment was no longer available because it had been allocated to another guest with a longer stay, despite our booking having been confirmed months earlier. We had no option but to accept two separate rooms, which were clearly not equivalent despite being told they were. One room was noticeably larger and of a higher standard than the other, something that was later reinforced when we were quoted different late check-out prices (€325 for one room and €305 for the other). The hotel left a bottle of wine and a bottle of brut in the rooms, but this appears to be a standard welcome gift given to all guests rather than any gesture to acknowledge what had happened. We made it clear that we hoped the hotel would do something to compensate us for the inconvenience, but throughout our three-night stay nothing was offered. Communication was also disappointing. Reception rarely answered the phone, and WhatsApp responses were often very slow. On our final day, we asked if it would be possible to keep the rooms until the evening as our flight wasn't until 10pm. Given the circumstances, I felt a complimentary late check-out would have been a reasonable gesture. After discussing it with the team, we were eventually told we could keep the rooms free of charge—but only if we agreed to leave a five-star Google review. That left a very sour taste and is the main reason I'm writing this honest review instead. I want to be fair because the hotel itself is genuinely lovely. It's beautifully designed, the rooms are stylish and comfortable, and the location is fantastic. Had our booking gone as planned, I'm sure we would have had a wonderful stay. However, what really matters in hospitality is how problems are handled when they arise. Mistakes happen, but there was very little ownership of the situation, very little communication, and almost no meaningful effort to make things right after our confirmed apartment booking was lost. We booked the apartment because it offered shared living space, a kitchen and a private roof terrace—facilities that were an important part of our hen weekend and which two separate hotel rooms simply couldn't replace. Casa Roca has so much potential, but as someone who has worked in hospitality, I believe the customer service needs significant improvement. A beautiful hotel alone isn't enough; guests remember how they are treated when things go wrong.
Emily Wilkins · 4/5

This hotel is not just a place to stay, it’s an experience. Starting from architecture through interior design, furniture, scent. Great hospitality and extremely helpful staff. We were impressed the second we crossed the entrance door. Besides of great rooms and staff, breakfast was amazing. In the last floor there’s great terrace with jacuzzi. Location - 10 meters from Main Street with the shops, few minutes walk from main touristic places. We travel a lot, however that was the most impressive hotel we visited so far. It’s giving the vibe of Great Gatsby or Grand Budapest Hotel.
Adam Szot · 5/5

Our stay at Casa Roca was nothing short of magical. The Art Deco charm of the place creates such a unique, sophisticated atmosphere. We tried different local wines from the wine machine and all of them were delish. Mallorcan breakfast was a highlight! always fresh and different every morning. Staff was incredible, their kind service made us feel truly special, nothing was too much trouble for them. It is the perfect romantic escape for any couple, highly recommended and definitely we will come back!
Irene Madinabeitia Manso · 5/5

Ver más reseñas →

¿Eres el responsable de este hotel? Haz clic aquí para contactarnos.

Otros hoteles en Palma de Mallorca

Palma de Mallorca, Islas Baleares

Mandarin Oriental Punta Negra, Mallorca

El debut de Mandarin Oriental en Mallorca, en el cabo de Punta Negra junto a Puerto Portals, con seis restaurantes y suites en la azotea con piscina propia

Luxury · 131 rooms

Desde 1.325 €

Abierto · Junio de 2026

Palma de Mallorca, Islas Baleares

Terreno Barrio Hotel

Grupo Piñero deja atrás el todo incluido vacacional y estrena su primer hotel urbano, integrado al barrio de El Terreno

Upscale / boutique urbano · 41 rooms

Desde 160 €

Abierto · 11 de junio de 2026

Palma de Mallorca, Islas Baleares

FERGUS Style Palma Beach

El antiguo Palma Beach Hotel reabre como el primer 'FERGUS Style', la línea premium adults-only del grupo mallorquín, en primera línea de Playa de Palma

Upscale / adults-only

Desde 130 €

Abierto · Primavera de 2026

Palma de Mallorca, Islas Baleares

Aubamar Palma Resort

La fusión de los antiguos Aubamar Suites & Spa y Aubamar Bali crea un resort de 495 habitaciones y diez piscinas en Playa de Palma

Luxury · 495 rooms

Desde 170 €

Abierto · Marzo de 2026

Palma de Mallorca, Islas Baleares

Palma Avenida

Meliá compra el antiguo Palacio Avenida frente a la Plaza de España y lo relanza en tránsito hacia su marca lifestyle INNSiDE

Upscale / lifestyle · 68 rooms

Desde 60 €

Abierto · 31 de octubre de 2025

Palma de Mallorca, Islas Baleares

Gomila Palma Apartments

Garden Hotel Group reconvierte un edificio de oficinas de 1979 del barrio de Gomila en un aparthotel de tres estrellas

Upscale (aparthotel) · 54 rooms

Desde 250 €

Abierto · Septiembre de 2025

Palma de Mallorca, Islas Baleares

Caramelo Palma Beach

Globales relanza el antiguo Cook's Club Palma Beach como el primer hotel de Caramelo Hotels, su nueva marca propia para adultos

Upscale / lifestyle adults-only (categoría oficial de 3 estrellas)

Desde 130 €

Abierto · Marzo de 2025

Palma de Mallorca, Islas Baleares

Vestige Miramar

Una mansión mallorquina del siglo XVIII junto a la Catedral se convierte en la tercera propiedad de Vestige Collection

Luxury private estate · 8 rooms

Abierto · Octubre de 2024

Palma de Mallorca, Islas Baleares

Nobis Hotel Palma

El grupo sueco Nobis abre su segunda propiedad en Palma, dos años después de la primera, en un edificio del siglo XII de la calle de les Caputxines

Luxury · 37 rooms

Desde 510 €

Abierto · Verano de 2023

Palma de Mallorca, Islas Baleares

Kimpton Aysla Mallorca

El primer resort de Kimpton en Europa, en Santa Ponsa (Calviá), sobre el emplazamiento del antiguo Santa Ponsa Country Club, junto al campo de golf homónimo.

Luxury wellness resort · 79 rooms

Desde 250 €

Abierto · Octubre de 2022

Palma de Mallorca, Islas Baleares

HM Palma Blanc

HM Hotels levanta un hotel de nueva planta sobre el antiguo garaje Firestone de Santa Catalina, con energía 100% renovable

Upscale · 118 rooms

Desde 150 €

Abierto · 1 de junio de 2022

Palma de Mallorca, Islas Baleares

Concepció by Nobis

El grupo hotelero sueco Nobis debuta en España reconvirtiendo una antigua fábrica de jabón de 1576, en el límite entre el Casco Antiguo y Santa Catalina

Luxury/Boutique · 31 rooms

Desde 230 €

Abierto · Junio de 2021

Palma de Mallorca, Islas Baleares

Hotel Antigua Palma

Una residencia señorial del siglo XVII en el antiguo Call Jueu del Casco Antiguo de Palma, reconvertida por Noble House en un boutique de 27 habitaciones con spa inspirado en los baños árabes.

Luxury boutique · 27 rooms

Desde 195 €

Abierto · 2019

Más información →