Anvers, Flandre

August

Name: August
Address: Anvers, Flandre, Belgique
Price range: À partir de 190 €
Rating: 4.4

Un ancien couvent augustinien et hôpital militaire du Green Quarter, transformé en hôtel par Vincent Van Duysen.

Ouvert · Juillet 2019

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August a ouvert en juillet 2019 dans le Green Quarter d'Anvers, dans un ancien couvent augustinien devenu hôpital militaire. Vincent Van Duysen y a signé son premier hôtel : 44 chambres, un bar dans l'ancienne chapelle, un spa et des jardins de Martin Wirtz.

L'essentiel

Groupe: Indépendant (Design Hotels)
Ouverture: Juillet 2019
Chambres et suites: 44 chambres
Segment: Luxury
Designer: Vincent Van Duysen, avec Wouter Callebaut Architects (restauration) ; jardins de Wirtz International
Tarif d'entrée: À partir de 190 €

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Le lieu

Jules Bordetstraat 5, dans le Green Quarter d'Anvers (Berchem), sur le site d'un ancien couvent augustinien devenu hôpital militaire.

Le concept

L'ensemble de cinq bâtiments reliés entre eux fut un couvent augustinien, dont les religieuses soignaient les patients de l'hôpital militaire voisin, avec des chambres d'accueil dans le bâtiment avant et une chapelle pour le culte. Premier hôtel de l'architecte anversois Vincent Van Duysen, August en garde l'esprit contemplatif dans un modernisme sobre ; la restauration du bâti a été confiée à l'agence gantoise Wouter Callebaut Architects. Deux jardins dessinés par Martin Wirtz et une cour avec bassin de baignade complètent le site.

Restauration et bien-être

Un restaurant installé dans l'ancien jardin d'hiver à verrière, un bar dans l'ancienne chapelle, un spa et un potager en toiture qui fournit la cuisine.

Avis clients Google

4.4/5 · 376 avis

Beautiful setting, spotless rooms, soft lines and comfy bed. The quality of the food and wine is outstanding. The compete let down is the service though. The staff is slow and incompetent and a very poor understanding of what is good service. No apologies for wrong orders or long waiting. Better staff at restaurant, bar and reception would make this place a real gem.
Elena · 4/5

The hotel itself is beautiful, with a lovely ambiance, but the service falls well short of what I’d expect from a luxury property. My biggest complaint is the handling of late checkout. On the morning of our departure, we called to request a late checkout and were told we could stay until 2:00 p.m. Unfortunately, we then received multiple calls throughout the day asking us to leave earlier - first 12:30 p.m., then 1:00 p.m., then 1:30 p.m. Whatever convenience the late checkout was meant to provide was completely undermined and spoiled. To make matters worse, we later discovered we had been charged a fee for the late checkout, despite never being informed there would be one. I have no issue paying for a late checkout, but charges like this should be disclosed upfront. It shouldn’t come as a surprise after the fact - it felt grimy. Overall, I’d recommend visiting for dinner or coffee, as the property itself is lovely. However, I wouldn’t recommend staying here if attentive, transparent customer service is important to you.
Ian Schreiber · 1/5

My experience wasn't great. We wanted to have a bit of a lie-in in the morning, so I asked the receptionist if we could have a late checkout until 2:00 pm. She said, 'Of course you can.' I thanked her. But when I checked out, they charged me a late checkout fee. So my question is, why didn't they mention that fee when I asked? If they had, I wouldn't have taken the late checkout. Don't I have a right to be told about charges upfront?"
catherine CHEN · 1/5

Very disappointed. Service and staff were rude. We paid 450 euros for one night ( incl breakfast ) - place is okay but everything in inauthentic/ staff not warm welcoming. We did not feel it was worth the money we spent.
lou renard · 1/5

I had a horrible experience at this hotel, which markets itself as an upper‑tier property but delivers service well below that standard. The hotel’s website promotes gym access in a way that is, at best, grossly misleading. It clearly suggests that hotel guests have access without needing a membership, yet when I arrived in gym attire in the morning, I was told I had to pay an additional €25 just to enter. When I pointed out the wording on the website, staff insisted that “no membership” only meant no monthly fee and that a daily €25 charge was still required. This is not a minor misunderstanding; it feels like a deliberate play on words to upsell guests after they have already booked and arrived. Despite raising this issue, all I received was a basic apology with no alternative, no solution, and no gesture of goodwill. For a hotel that positions itself as premium, this complete lack of accountability and unwillingness to resolve a clear discrepancy is unacceptable. Based on this experience, I have lost trust in this brand and do not intend to stay at this hotel—or at any of their other properties—again.
Sean Cai · 1/5

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