Belle Mare

Crystals Beach Resort Belle Mare, a member of Radisson Individuals

Name: Crystals Beach Resort Belle Mare, a member of Radisson Individuals
Address: Belle Mare, Île Maurice
Price range: À partir de 6290 MUR
Rating: 4.1

L'ancien Maritim Crystals Beach Hotel passe sous enseigne Radisson Individuals, avec 234 chambres et cinq restaurants sur la côte est.

Ouvert · Décembre 2024

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Crystals Beach Resort Belle Mare, a member of Radisson Individuals, a rouvert en décembre 2024 sur la côte est de l'île Maurice. Il succède à l'ancien Maritim Crystals Beach Hotel Mauritius : 234 chambres et suites, cinq restaurants, trois bars et un parc aquatique, sous un nouvel opérateur.

L'essentiel

Groupe: Radisson Hotel Group (Radisson Individuals)
Ouverture: Décembre 2024
Chambres et suites: 234 chambres
Segment: Upscale
Designer: NC
Tarif d'entrée: À partir de 6290 MUR

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Le lieu

Le resort donne sur le lagon de Belle Mare, sur la côte est de l'île. L'adresse officielle Radisson le situe à Belle Mare, même si certaines plateformes de réservation le rattachent plutôt à Palmar ou à Quatre Cocos. Radisson indique une heure de route depuis l'aéroport international Sir Seewoosagur Ramgoolam, alors qu'une fiche tierce annonce 45 minutes.

Le concept

Ce n'est pas une construction neuve. L'établissement était exploité sous l'enseigne allemande Maritim avant d'être repris et relancé sous la bannière Radisson Individuals en décembre 2024. Le groupe en fait le troisième hôtel de sa famille à Maurice, après le Radisson Blu Azuri Resort & Spa et le Radisson Blu Poste Lafayette Resort & Spa. Tim Cordon, directeur des opérations Moyen-Orient, Afrique et Asie du Sud-Est Pacifique, y voit une façon d'étendre les destinations de loisirs du groupe le long de l'océan Indien.

Les 234 chambres se répartissent en chambres Premium côté jardin, chambres Premium vue sur l'océan, junior suites et chambres familiales Premium, ces dernières avec des espaces séparés pour les enfants. Salles de bains spacieuses, balcons ou terrasses privées.

Restauration et bien-être

Cinq restaurants sont annoncés. Le Ferney 1650, restaurant principal, sert des buffets quotidiens avec stations de cuisson à la minute. Belle Vue 1838 propose une cuisine d'inspiration méditerranéenne au bord de la piscine, Villebague 1740 une table française, l'Ocean Grill Beach Restaurant des poissons et des grillades, et le Quatre Cocos Restaurant une cuisine régionale de style fusion, en plein air.

Trois bars complètent l'offre : le Belle Vue 1838 Bar face à la plage, l'Icery 1869 Bar autour de la cour, et l'Aqualand Bar, sans alcool, côté parc aquatique.

Actualités

3 décembre 2024 : Radisson Hotel Group annonce l'ouverture du Crystals Beach Resort Belle Mare, a member of Radisson Individuals, sur la côte est de l'île Maurice. Le resort compte 234 chambres et suites, cinq restaurants, trois bars, un spa, le Ti Dodo Kids Club et le parc aquatique Aqualand. Il s'agit du troisième hôtel du groupe à Maurice, après les Radisson Blu Azuri et Poste Lafayette. Le groupe présente l'ouverture comme un renforcement de sa présence dans l'océan Indien.

Avis clients Google

4.1/5 · 4629 avis

My 5 stars go to Raj and Jhamelia. They were the very best at the services. Isabella was truly amazing. Taking care of our needs and we had Many The hotel has beautiful facilities - it was perfect for our retreat. Location is a bit far from the airport but the peace is nice. Thank you
Adeline Sede · 5/5

Wonderful resort for the kids. Water park it's excellent with very friendly life guards. The small shows at night will keep you entertained. The saga dance and Bollywood dance was excellent. Staff are friendly. Special mention to Akash. He really made sure we were comfortable and seen to all the time. Also special mention to Kavita who made sure our room was always neat and tidy
Yudhvir Singh · 5/5

After staying over 50 times at different resorts of the country's 3 biggest hotel chains of the island, I decided to have a stay at Crystal Beach Radisson upon my kids request to try their aqualand. Their check in time is 15.00 and check out is 11.00 compared to the usual 14.00 check in and 12.00 check out we were used to. Drove 1 and a half hour across the country and reached there at 14.45. We were received by Kushi who brought us to a room with tables and chairs and handed us a form to fill in. No welcoming drinks, no wet towels, nothing, just the form to fill in. And when we returned the filled form, we were told that our room wont be ready for a while and we would have to wait. We finally got our room at 16.00!!and our luguage brought to the room at 16.15!! And to our disappointment as we reached the aqualand were informed that it closes at 16.00. The next day while we had the room we couldnt use it either as it opens at 10.00 and you have to handover the room at 11.00. We were told that even though we returned the room we would be able to use the aqualand for a few hours, but as we reached there at around noon, we were now told that its closing for 1 hour for staff lunch. As it was windy, we decided to go try the heated pool in the meantime. But as we reached there,were told by a staff that the pool is not heated and the heated pool sign was fake. We then shifted to smaller pool near the bar where we were greeted by stray dogs with the complete indifference of the staff there as the dogs would even come close to your table as you eat without any action from them. What an utter dissapointment compared to the usual standards we are used to at the other hotel chains. Staying there for 1 night is useless if u want to be there for the aqualand, their check in and check out time and the actual opening hours of their main attraction would leave you with no time at all to use it while having your room. They claim to be a 4 star but staying at a 3 stars hotel and going to the actual nearby waterpark would be much better value and better experience
Nitish Seetahul · 1/5

Let me start by saying I had a good time for the 7 days I was there. However a few things I have to mention. There staff especially the bar tenders has communication problems also some had attitude. I must mention if it had not been for Alexandre and Chirag I would have had to speak to a manager. I always just looked for them to sort out our drinks. Also the entertainment Iverson is doing a brilliant job his always making conversation and I could clearly see he loves what his doing. I told him if we should return he would be 1 of the reasons because he makes 1 feel welcomed. The front desk made us feel like we were in the wrong place when we arrived at 6 the morning. They also didn't give us much information regarding our package, we had to find out as we go. I want to say thank you to Melanie who tried to sort us out as soon as she could. Also the rooms our door handle was broken, my husband got a big scratch from a screw that was sticking out by the bed. Oh and not forgetting the dogs and the cockroaches is a bit un-appealing.
Natasha Rushin · 3/5

My husband and I recently visited Crystal Beach Resort Belle Mare and had the most marvellous time. The beach is absolutely beautiful, with soft sand and idyllic turquoise water. I especially enjoyed snorkelling and seeing all the colourful fish. The staff were wonderful throughout our stay, with a special mention to Raj, who went to great lengths to take care of us and make us feel so welcome and special. He remembered our drinks order at every meal and was always warm, hospitable, and kind. He truly made our stay that much more memorable. The spa was excellent, and we also enjoyed making use of the gym facilities, although the gym equipment could perhaps be updated in the near future. Our room was lovely, and the food and drinks were glorious throughout the trip. There is truly no excuse not to have a wonderful time at this resort, and I would highly recommend a visit.
Melanie Wright · 5/5

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