Guadalajara, Jalisco

DoubleTree by Hilton Guadalajara Centro Histórico

Name: DoubleTree by Hilton Guadalajara Centro Histórico
Address: Guadalajara, Jalisco, México
Rating: 4.3

Un edificio de siete plantas frente a la estación subterránea del centro histórico trae la marca DoubleTree by Hilton al corazón de Guadalajara

Abierto · 1 de diciembre de 2020

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DoubleTree by Hilton Guadalajara Centro Histórico abrió el 1 de diciembre de 2020 en un edificio de siete plantas frente a la estación subterránea de tren, a pasos de la Catedral de Guadalajara. Sus 142 habitaciones se completan con un restaurante panorámico en la séptima planta y cerca de 2.400 metros cuadrados de espacio para eventos.

Lo esencial

Grupo: Hilton, bajo la marca DoubleTree by Hilton
Apertura: 1 de diciembre de 2020
Habitaciones y suites: 142 habitaciones
Segmento: Upscale
Diseñador: NC
Precio de entrada: NC

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El lugar

En la calle Cristóbal Colón n.º 73, en el centro histórico de Guadalajara, frente a la estación subterránea de tren de la ciudad y a pocos pasos de la Catedral de Guadalajara, el Teatro Degollado y el Hospicio Cabañas.

El concepto

El hotel ocupa un edificio de siete plantas de diseño arquitectónico contemporáneo con arte moderno en sus espacios comunes, anunciado por Hilton como una nueva incorporación a su portafolio DoubleTree en el centro histórico de Guadalajara, sin operación hotelera previa conocida bajo otra marca. Sus 142 habitaciones se complementan con un gimnasio abierto las 24 horas, un centro de negocios y cerca de 2.400 metros cuadrados de espacio para reuniones y eventos.

Gastronomía y bienestar

Piso 7, en la séptima planta, sirve cocina mexicana e internacional en desayuno, comida y cena, con un bar de cervezas, cócteles y vinos, y vistas panorámicas de la Plaza de Armas y la Catedral de Guadalajara.

Opiniones de huéspedes en Google

4.3/5 · 1297 reseñas

The location of this hotel is unbeatable—right in the heart of the Centro Histórico and steps away from incredible food and shopping. The staff was friendly and attentive throughout our stay. However, if you are an American traveler used to a standard hotel "pull-up" entrance, be prepared. We visited during a holiday and the logistics were very frustrating. The hotel lacks a traditional parking lot or main entrance for unloading. Because of the holiday, many streets were closed, and the hotel didn't communicate where the alternate valet drop-off point was moved to. We spent a significant amount of time driving in circles because Google Maps is unreliable in Centro and doesn't reflect local street closures. I highly recommend using Waze instead for up-to-date navigation here. While I loved being close to the action, the hotel really needs to send arrival instructions to guests during holidays to explain the parking and street closure situation. Great stay if you're on foot; a headache if you have a car.
jack calderon · 3/5

Great location that’s safe. Restaurant is amazing for breakfast. Rooms are beautiful and the room I had included a perfect view of the cathedral
Leon Hitchens · 5/5

Long story short. I was offered an upgrade by Nicole and then she couldn't accommodate the entire stay. I still agreed to check out mid stay and check back into another room. Turns out the upgraded room didn't have a spectacular view like it shows online nor did it have a terrace like I previously booked. I could not get my money back unless I sent an email to accounting, which she failed to tell me. Due to what happened on Sunday Feb. 22nd, we decided to cut our trip short. I explained to Carolina that I needed a check-out date for Friday but since I would be leaving Thursday evening, I needed my money on Wednesday. Once again, I had to send an email about getting my money back. They ended up changing the check-out date to Thursday morning. And Nicole wouldn't extend the check-out date to Friday. She said I had to make a reservation myself on the website for Thursday. It wasn't worth $250 usd and we left Thursday morning. All the inconveniences they made me go through was just not worth the headache. The food and drinks at the restaurant were good although the menu isn't extensive. The personnel there were great. Housekeeping isn't the worse, but they definitely need improvement. The receptionists lack customer service skills and the manager, managerial skills. The overall service and establishment don't par with Hilton. I wouldn't stay there again unless they got rid of their current employees. I have since read the reviews and management hasn't done anything about their front desk clerks. They act superior to the guest and don't care in the most minimalist way to help the customer out. Also, at no time did the hotel staff reach out to the guests to let them know the city had been declared code red and what that meant. My husband was told by an outside vendor that he needed to go back to his hotel because it wasn't safe outside. So once again, never doing business with this establishment.
Nuvia Siqueiros · 2/5

The front desk, valet, breakfast servers are all excellent. The bar on the 7th floor is to be avoided at all costs. Unable to make a margarita worth drinking, then presenting a printed bill that says you can charge to room, but then waiter says cannot charge to room and will not take Amex. Unprofessional, rude, unpleasant are best description of this bar. Also note you cannot drive to front entrance, nor can taxis. Rooms are good.
Neill Roberts · 3/5

🏨 A true five-star experience at the DoubleTree by Hilton Guadalajara Centro Histórico. The hotel is perfectly located right in the heart of the city, making it ideal for exploring the historic center while enjoying a romantic and refined atmosphere. Everything felt special from the moment we arrived, but the breakfast buffet was truly unforgettable—worth every peso for the breathtaking panoramic view that turns a simple meal into a magical experience. It honestly felt like a dream come true. And the beds—absolutely exceptional. This is exactly why I love Hilton beds and pillows: incredibly comfortable and restful, making it hard to leave the room. An outstanding stay that I would gladly repeat.⭐️⭐️⭐️⭐️⭐️
Ramin Homyak · 5/5

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